Lynxmotion Tech Support

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 Post subject: Tips for getting the best help...
PostPosted: Tue May 11, 2010 10:04 am 
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The Boss
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Joined: Mon Oct 31, 2005 10:46 am
Posts: 7184
Location: my quiet place
If you are here to ask for help then please read the following tips.

  1. Post detailed descriptions of the problem you are having.
  2. Post images of your boards illustrating the shorting jumpers and wiring details.
  3. Post code if your problem deals with programming.

Computer Info
  • Computer make and model, laptop/netbook/desktop etc.
  • Computers OS, 32/64 bit etc.
  • Serial port / USB to Serial cable, make / model, drivers etc.

Project Info
  • Robot kit are you building.
  • Assembly guide step you are having trouble with.
  • Tutorial step you are having trouble with.

Image/Video Info
  • Provide clear in-focus images.
  • Illustrate shorting jumpers and wiring.
  • Post the images directly to the forum.
  • Use Youtube for videos. Embed videos into your post with the "youtube" button.

Atom Programming
  • Provide the IDE version you are using. (We recommend Basic Micro Studio!)
  • Provide code examples.
  • Use the "Code" button for snippets of code, or short programs
  • Use the "Attach" function to upload long programs

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Jim Frye, the Robot Guy
http://www.lynxmotion.com
Get this damn robot off me!


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 Post subject: Re: Tips for getting the best help...
PostPosted: Tue May 11, 2010 11:07 am 
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Robot Guru
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Joined: Wed Feb 27, 2008 8:59 am
Posts: 1554
Location: UK Cambridge
i was waiting for that. i could see it coming. lol.

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 Post subject: Re: Tips for getting the best help...
PostPosted: Tue May 11, 2010 11:15 am 
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The Boss
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Joined: Mon Oct 31, 2005 10:46 am
Posts: 7184
Location: my quiet place
Yeah, way too many "It don't work" posts... I hope this helps!

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Jim Frye, the Robot Guy
http://www.lynxmotion.com
Get this damn robot off me!


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